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‎06-28-2021 01:02 PM

HP Recommended
Product: HP ENVY X360 CONVERTIBLE PC
Operating System: Microsoft Windows 10 (32-bit)

I HAVE HAD THIS LAPTOP A COUPLD OF YEARS AND ABOUT 2 MONTHS AGO I STARTED GETTING AN ERROR MESSAGE. 

'PRODUCT INFORMATION NOT VALID

THE FOLLOWING PRODUCT INFORMATION PROGRAMMED INTO THE SYSTEM BOARD IS MISSING OR INVALID. 

SYSTEM BOARD (00A) - PRODUCT NAME

SYSTEM BOARD (00A) - PRODUT SERIAL NUMBER

SYSTEM BOARD (00A) - PRODUCT NUMBER

SYSTEM BOARD (00A) - SYSTEM BOARD CT NUMBER'  

 

IT ALLOWED ME TO STEP THROUGH THIS BUT NOW HAVE THIS ERROR MESSAGE AND WON'T DO ANYTHING.

 

'BOOT DEVICE NOT FOUND

PLEASE INSTALL AN OPERATING SYSTEM ON YOUR HARD DISK. 

HARD DISK (3F0)'

 

ANY IDEAS ON WHAT I CAN DO TO FIX?

 

 

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