06-28-2021 01:57 PM
My laptop suddenly shutdown on it's own (after a brief splash screen which I didn't have a chance to read). I was not using it at the time. Just saw it out of the corner of my eye. Now it will not start up at all. When I try to power it back up, I can hear the hard drive spin up but then nothing appears on the screen (remains black). The only sign of life is a slow blinking light on the caps lock key. Hard drive sound stops after a couple seconds. I've tried to do a hard reset by holding the power button down for thirty seconds but no luck. Laptop is entirely sealed, no removeable battery or panels. Any ideas?
Model: Envy x360 m Convertible model 15
OS: windows 10
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