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‎07-01-2021 08:06 AM

HP Recommended
Product: HP Pavilion g6-2217cl Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Hi Team,

Good Day,

This is with regards to the 'Windows 11' upgrade, I ran 'MS PC Health Check' to check the compatibility to upgrade to 'Windows 11'. But the compatibility check failing due to below reason:

"Device encryption support: TPM is not usable, PCR7 binding is not supported, hardware security test interface failed and device is not Modern Standby. Un-allowed DMA not usable"

I could not find TPM option to enable it in BIOS. 'Secure Boot' is in enabled state.

Requesting al of you to help me in fixing the issue to get 'Windows 11' upgraded.
System HW Details:

HP Pavilion g6-2217cl Notebook PC

1.9GHz up to 2.8GHz AMD Quad-Core A8-4500M Accelerated Processor

Bios Version: Insyde F.2A, 18-07-2016

OS - Windows 10 Home - Build version 10.0.19043 
Secure Boot: Enabled

 

Thanks in advance,

 

Regards,

Suresh

 

 

 

 

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