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waves1
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HP Recommended
pavilion x360 convertible 14 ba
Microsoft Windows 10 (64-bit)

I use the whiteboard in teaching, everything was fine but suddenly a problem appears, whenever I switch to tablet mode and start writing, a black screen flashes then the screen totally changed into black and I lose the control and I can not do anything but turning off the device by pressing on the power button for a long time.  I tried to re-install Microsoft whiteboard but nothing changes  . I bought an Ipad so I can use the whiteboard easily. but still, I want a solution.

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