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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.

‎07-07-2021 11:46 AM

HP Recommended
Product: HP Reverb G2

Hello,

 

My Reverb G2 was having an audio issue and I sent my headset in for repair in May.  The initial repair date estimate was 6/8/21 but their most recent status is simply "Waiting for Parts".  Calling in, the reps are SUPER unhelpful and say there's no ETA or anything they can do.

 

I've had such a poor warranty repair experience with HP.  Not sure I'll ever buy HP again if this keeps up.  Anyone else have the same issue or know what to do?  At this rate, there's no penalty for the repair dragging on for another couple months

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