• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
We have new content about Hotkey issue, Click here to check it out!

‎07-25-2021 01:34 PM

HP Recommended
Product: Example: Pavilion 6530Elitebook 840 g4
Operating System: Microsoft Windows 10 (64-bit)

I have an EliteBook 840 G4 that was working perfectly an hour ago. I logged off and stepped away from the notebook. I tried to turn it back on but am unable to. The keyboard (all keys) blinks one long blink, no LEDs flash, no beeps, just the keyboard. I have removed the battery and tried to turn the notebook on with just the ac adapter with the same results. I tried holding the windows key and the b key down simultaneously and then the power button with and without the battery with the same failure. Any help would be greatly appreciated.

Thanks in advance!

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.