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07-30-2021
04:05 PM
- last edited on
07-30-2021
04:11 PM
by
MayS
have new ENVY 6455e printer; hooked it up two days ago and it worked fine; yesterday tried to print from a wireless computer and ended up with an E9 error code; called HP support and got a company in Canada who are getting HP calls and are not affiliated with HP. My error code has been blinking for the last two days and there is no way (to my knowledge) to "erase" the error code; the HP SMART app no longer recognizes that the printer exists (or says it's unavailable - depending on which of two android apps and the PC app I'm using). There's gotta be a better way - and is there a place where I can find out what an E9 error codes is? How can I find the problem if HP won't give me an answer? Awaiting someone's answer. Thanks.