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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎07-31-2021 07:18 PM

HP Recommended
Product: Deskjet 3700
Operating System: Microsoft Windows 10 (64-bit)

Hi folks!

 

My HP Smart shuts down everytime I try to scan a document.

 

I've tried do unistall and install again the app, upgrade the firmware of my printer, but I still can't scan anything.

 

What can I do to fix this issue?

 

Thanks!

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