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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎08-11-2021 07:15 AM

HP Recommended
Product: Envy 5660
Operating System: Microsoft Windows 10 (32-bit)

Help! I'm a teacher and my school just overhauled our wifi. I CANNOT connect my printer to the wifi. This is confirmed with our in-house IT guy. Is there a way to directly connect the printer to the internet so I can continue to purchase the Instant Ink? 

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