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‎08-27-2021 12:33 PM - edited ‎08-29-2021 04:37 AM

HP Recommended
Product: OfficeJet 7720
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

yesterday i had a problem with the WiFi connectivity between my Printer and my Laptop. It took me a long time to find out what was wrong. But now i know what the problem was but i don't understand it. My printer was for about 1 week on standby mode. I have booted the printer a few times but i didn't removed the plug or forced a shut down.

 

I have installed HP Smart Software and HP Print doctor. Both of them couldn't tell me whats wrong. The drivers weren't available but i couldn't install it. The set up was canceled, each time when i have tried. Then, i have removed the plug, i have waited a few time and then i put it back and turned the printer on. Everything was working again. Now, i want to know what is the reason, i want to know exactly why the standby mode is not good for a printer (a technical explaination).

 

But isn't it the same thing in an office? The printers are running all time.

 

regards

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