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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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09-09-2021 10:29 PM
My HP ENVY x360 laptop's microphone stopped working a few months ago out of nowhere. That means no one can hear me on zoom meetings, I can't even use this laptop for any virtual work meetings, I cannot use Cortana, I can't video chat with anyone. I am very tech savvy and I have tried everything. I can hear people on a virtual meetings such as, Zoom/Google Duo/Skype/Microsoft Teams but no one can hear me. . .
I have gone into the microphone speech settings, my native language is set to US.
Online speech recognition is also on, in the speech settings.
Microphone access has been granted to Cortana, and the Chrome browser, for google audio.
When I run diagnostics for my device, under HP Support Assistant, it doesn't even recognize a problem.
It's 2021 and everything involves virtual meetings and I can't even use this laptop to attend any meetings, since no one can hear me, PLEASE HELP!!