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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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HP Chromebook x360
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i went to update my chrome book, the screen went white. can’t turn it off . completely white, no logo or anything - i can adjust the brightness, and the touchscreen works still . my mouse works too but it isn’t visible on screen.  i literally just updated  my school chrome book and it worked fine. i don’t wanna lose whatever i have on here lol

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