09-17-2021 05:34 AM
i am using an OMEN by HP Laptop 15-ce0xx (Product number: 2CQ99EA#ABD). For a few weeks the battery does not charge above 80 percent (maximum 90 percent).
The HP PC Hardware Diagnostics Application displays the message "logical status: OK, charging status: blown fuse",
when i run the battery test.
(Result: not successful, Error-ID: 9PN2SF-000AQ0-MFPURF-C6AT13)
The warranty has unfortunately expired. What can i do to fix the problem?
Primary_TestResult: BLOWN FUSE
Primary_DesignCapacity: 70 WHr
Primary_FullChargeCapacity: 53 WHr
Primary_RemainingCapacity: 42 WHr
Primary_Temperature: 33 deg C
Primary_Voltage: 16406 mV
Primary_Current: 0 mA
Primary_DesignVoltage: 15400 mV
Primary_SerialNumber: 03625 08/16/2017
Solved! Go to Solution.