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‎09-25-2021 01:46 PM - edited ‎09-25-2021 02:00 PM

HP Recommended

I accidentally deleted my audio drivers on my laptop.  When I have the HP site detect my model, it finds it, then provides ONE option for a driver that my OS doesn't even support.  I spent 2 hours with a windows tech who eventually said it comes back to HP who needs to direct me to the older version of the driver and its installer.

 

I signed up for Smartfriend, but nothing happened (no emails, no phone number provided, etc.) so I thought I signed up wrong.  Did it again now I'm charged twice.  Finally got emails a day later.  Fair enough, figured I'd just call the billing number to correct the duplicate.  It hangs up on me/fails every time I call.

 

Fair enough, I figured I'd at least call the service number to get my issue fixed.  That call fails every time I call it.

 

This reeks of a scam.  Cancelling the payment through my credit card company.  BUYERS BEWARE.   

 

Don't even bother copying and pasting your company blurb crap in this thread.  This is a warning to other consumers.  You can post blurbs but you can't answer the phone, I get it.

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