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mike25011
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HP Recommended
HP 2600 Series Printer
Microsoft Windows 8.1 (64-bit)

Hi, I've had good experiences with Instant Ink until now.  Both cartridges (color and black) are at around 30%.  The black ink cartridge stopped printing, acting like the ink is dry or spent.  I have gone through all the hoops to troubleshoot it, but it will not provide ink.  Meanwhile, HP thinks that it is still at 30% (or so) and so does not send me a new black cartridge.  I am stuck in limbo.  What can I do?

Thanks You for any help!

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