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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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10-11-2021 12:59 PM
I have had this printer a week and now it reads offline. I can print through HP Smart but choosing the printer, it won't print.
I have run the tests and hp print scan fix and neither one fixes it. I spent 20 minutes this morning trying to print two pages. I ended up rebooting the computer to get it to print.
Stupid app for printer reads offline, it goes and "fixes" it and has me print a test page to confirm it is fixed. That was 10 minutes ago and it still hasn't print. Nothing is flashing or anything on my printer to give me any indication of errors.
Does anyone out here know how to fix this stupid thing? I am frustrated and super close to putting it back in the box and returning it. Only thing stopping me is I need a printer and can't wait another 2 weeks for one to come into the office supply store.
Solved! Go to Solution.