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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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10-13-2021 02:44 AM
Hiya,
I have recently changed my WIFI provider and need to therefore change the wifi setup for my printer, but I just can't figure out how to do it.
Printer: HP ENVY Pro 6432
I'm on a Mac, using Big Sur.
I am using a mesh wifi extender, which my computer is connected to.
I have tried:
- pressing wifi button & power button for 5 secs & then the WPS on my router. Printer looks like its connected, but my HP Smart app says it's still offline
- tried just pressing the wifi button on the printer.
- turned the printer off, disconnected from wall, turned back on. No difference
- run diagnostics through Smart app. just tells me its offline....I kinda knew that!
Also..to make matters worse I was trying to work it out through system preferences on my MAC and I deleted the printer from my list and don't know how to get it back....😭🤦♀️
Have tried to ask online help, but it appears down.
Would be very grateful if someone here could help.
Thanks.
Solved! Go to Solution.