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‎10-13-2021 07:36 AM - edited ‎10-13-2021 10:50 AM

HP Recommended
Product: HP Omen 15 2020
Operating System: Microsoft Windows 10 (64-bit)

Screenshot 2021-10-10 113945.png

 

I keep getting this message on the Rewards tab and I can't find a solution, All software has been erased and reinstalled including Windows with no fix... 

 

Message Shown:  "We detected another HP Account associated with a Rewards account on this device. Please sign out and sign back in with the original HP Account to access rewards." 

 

I have tried signing out and signing back in and this is the only email address that I have ever used. 

 

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