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‎10-16-2021 02:37 PM

HP Recommended
Product: Bang and Olufsen

My computer recently started overheating after it was on the charger over night. I took it off. The key oard is lighting up but the screen stays black. I did the 12 second recommended reset and still nothing. I have unplugged it. The fan sounds like it's still running and feels warm underneath. What are other things I can try before I have to take it to a tech. I have only had this laptop about a year and a half. It was the newest model at the time and I need it for my photography work. It's crucial for work.

 

Thank you. 

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