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‎10-19-2021 03:29 PM

HP Recommended
Product: HP Envy 17 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Prod/Mod # K2Z68AV - CPU type Intel Core i7-5500u CPU @ 2.4 Ghz - Mem 16 GB - BIOS F.57

 

I can see that TPM is in the registry but it doesn't show in the BIOS. I suspect it hasn't been activated. Can someone help me with this? BitLocker is running on my laptop. Should I terminate BitLocker to help with this effort?

 

Thanks

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