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HP Recommended
Pavilion 24
Microsoft Windows 10 (32-bit)

bluetooth keyboard and mouse not connecting to hp pavillion 24 pc. Tried with & without dongle. Original dongle lost, so using replacement. Does this matter? Do i need HP specific dongle? I have checked (many times) mu batteries and physical properties of the keyboard and mouse. No problems there. I've seen this issue reported many times by others.

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