-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Boot and Lockup
- Who Me Too'd this topic

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
11-13-2021 12:26 PM
Product: Spectre x360 13t-ap000
Operating System: Microsoft Windows 10 (64-bit)
I was using my laptop for pretty light duty stuff and it suddenly went black and fans stopped but the power button light was still working. Couldn’t get it to respond so I forced it to power off and tried to restart, light comes on fans start for a second and then fans stop but light stays on and screen never turns on. When the charger is plugged in the light shows amber like it’s charging. Any ideas?
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.