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HP Recommended
OMEN 15-ek0013dx
Microsoft Windows 11

I can't create a repair ticket due to wrong warranty information which indicates it was expired 3 months after purchase. I contacted customer service and got a response that it is fixed and updated but I still see my warranty indicating "expired", that prevents from creating a repair ticket.

There is no ways other than waiting for a response via email, it takes almost 2 weeks to get a response. As my correct warranty will be expired in a month, I would like to have another way to contact customer service and create a repair thick. Any ideas?

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