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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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Microsoft Windows 11

Has anyone had any issues with scanning since upgrading there operating system to Windows 11 ? When I go to the HP Smart App and click on SCAN I get an error saying SCANNING IS CURRENTLY UNAVAILABLE.

However when I plug my Windows 10 laptop into the printer and click SCAN I have no problems. 

Does anyone know how to fix this? I am using Version 132.3.262.0  of the HP Smart App.

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