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HP Recommended
HP Omen 30L
Microsoft Windows 11

Brand new Omen 30L bought directly from HP store (Switzerland).  Came with Windows 10, but I opted to update to Windows 11 right away before anything was installed.  I therefore did not test to see if these symptoms existed when it was still on windows 10.  In installing Windows 11, it also prompted me to update the BIOS, which I did.  The only things that are currently connected to the computer are the wired keyboard and mouse (both HP standard, came with the computer), plus a 4K monitor.  The computer is connected to my router via WIFI.

 

Problem 1: if I choose "Sleep" from the Windows start button, the screen goes black for about one second and then comes back up.  Sometimes if I do this multiple times it will actually go to sleep. I cannot reliably put the computer to sleep this way. It does sleep *correctly* (see Problem 2) if I press the power button on the box, it also appears to do so more or less correctly if it hits the sleep time delay without any activity.

 

I have disabled all wake timers in power options and in device manager all things that could be allowed wake the computer have had the box "allow this device to wake the computer" unchecked, except the keyboard.  It does the same thing if I have the WIFI enabled or not.

 

If I set the timers in Power options, then it does go to sleep automatically if I do not touch the computer during the time period.  However, it doesn't really stay that way - at least I'm not sure - see further.

 

Problem 2: In the Omen control center under lighting I turned off the annoying rainbow Hyper-X lights (zone 4), left everything else on. The NVidia RTX 3070 graphics card also has a GEFORCE RTX lighted logo which is on.  If the computer is put into  sleep mode via the button, all the lights go off except for the Geforce logo on the graphics card which stays lit, and the diamond light on the front panel flashes.  If it goes to sleep via the sleep timers, the Geforce logo also goes out - already odd, because it should do the same thing.

 

However, after 5 minutes or so, I hear one of the fans "rrr" for a second like it turned on and then off again.  It will do this about every 5 minutes continuously.  However, if I leave it for a longer period of time - say a half hour - suddenly the Hyper-X lights come on for some reason, the Geforce logo lights up and I hear one of the fans start.  The front diamond light is still flashing and the monitor is off.  If I wake the computer by pressing the keyboard spacebar, the screen comes up instantly - which makes me believe that at this point it partially woke up, it was no longer really sleeping, but just the screen was off. 

 

Another odd symptom, the interior lights do not always come back on when waking the computer.

 

Addendum:  after observing this behavior for awhile, I note that after the Hyper-X and Geforce lights have been on for about 5 minutes, they turn off again, and the fan stops.  It goes back to the behavior as before - every 5 minutes a fan goes "rrr".  Then in a half an hour or so, the cycle repeats itself.

 

None of this is life-threatening, it just seems to me that the Omen control center is pretty buggy (perhaps in combination with Windows 11).  I am considering disabling it altogether, but then I guess I would lose the lights altogether - I do like the front panel display and the interior general lighting is also OK without the Hyper-X.  Note that I do not do any gaming with this computer, simply that gaming models are the best value for the money for my 3D CAD application which likes fast processors, top of the line graphics cards and lots of RAM.

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