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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.

‎12-06-2021 06:45 AM

HP Recommended
Product: Reverb g2
Operating System: Microsoft Windows 10 (64-bit)
Hi,
 

I got a new Reverb G2 from Spain a week ago and was working fine until today. During a session I got the 1-4 Error.

I have:
-  Reconnected the cable to different USB ports on z390 motherboard

-  Reconnected the cable to different USB 3.0 ports on PCI-e card

- Updated BIOS, CPU and GPU drivers

- Reinstalled WMR

 

Nothing worked. It seems the cable is the issue.

 

Please help, Im in Croatia and upon registering my product and trying to reach out support I get the following message: "This product is no longer serviced by HP. You may search for possible soultions on this support website."

 

Many thanks.

 
 
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