12-10-2021 10:50 PM
I purchased an HP M255DW color laser printer after researching posts on this forum that indicated it would work with a PC that was running Windows XP with Service Pack 3 installed. I tried to install the print drivers, but received the following error message during the installation:
A file that is required cannot be installed because the cabinet file c:\DOCUME~1\LOCALS~1\Temp\7zS47F9\LM255x86.cab has an invalid digital signature. This may indicate that the cabinet file is corrupt.
The digital signature for your software could not be verified. To fix, please connect the Internet or run Windows Update and restart the device install.
The PC in question cannot be connected to the internet, and I cannot run Windows Update on it. I tried both the full driver version as well as the basic driver version for the laser printer with the same results.
Any suggestions on how to troubleshoot?