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HP Recommended
Envy 360x 15m-bp1xx
Microsoft Windows 11

Hello support. We have a very nice HP Envy that has been gently used, never abused, never dropped, adult owned. It is most likely out of warranty but... The left hinge has come loose and when we tried to open it last night, it completely let go and the screen cracked upon opening. Very frustrating considering its age. This appears to be a well known issue. Are you offering repairs for this manufacturing defect? Or could you send a new screen\digitizer and hinge and I will fix it myself? Please advise, thanks so much!

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