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‎12-20-2021 05:12 AM

HP Recommended
Product: HP Pavilion Aero Laptop 13-be0xxx
Operating System: Microsoft Windows 11

I recently got a Pavillion Aero 13. 

 

It supports charging over USB-C (PowerDelivery) seemingly fine when in suspend.

 

But when I am using the computer, the charging over USB-C keeps on stopping and starting (both indicator LED and icon on windows taskbar).  I've tried with more than one charger, and I get the same results, and they work fine with other laptops.

 

Is there a way to make it charge correctly while actually using the laptop, or is it a hardware issue?  If it's a hardware issue, is it a problem across all Aero 13 laptops?

 

thanks

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