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Microsoft Windows 10 (32-bit)

Hello, I’m new here and not sure where to start. I have a laptop purchased 3 Christmases ago and the warranty has expired and so has the software because the laptop isn’t working. Is there anything that I can do to get it working again. When it was under warranty, HP offered me a software, but I was unable to download and tried for a year. Please Help, I’m desperately needing it for a new career. Thank you.

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