Mobile Printing & Cloud Printing
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Recently got a MFP M128FW and was excited about the HP eprint functionality,
- Printed is connect via ethernet cable to the router.
- Installed the HP printer and scanner driver in the PC/laptop from the HP website.
- Updated printer date and time to current.
- Seached HP forums and found 2 posts complaining on the ‘stuck/forever spinning’ Connecting message
- Then Method 1 - On the LCD touchscreen menu, Cliked on ‘Web Services’ > Enable Web Services > OK and then nothing - the displayed message is stuck at ‘Connecting...’, and the HP logo circles keeps spinning. Nothing happens until I cancel.
- Then Mehod 2 - Types the printer's IP address broswer URL and navigated to printer 's web page > then ‘HP Web Services’ tab > Web Services Setup > clicked ‘Enable’. Nothing - the screen keeps refreshing and messages states ‘Connecting...’. Nothing happens until I cancel.
- Updated the IP address to manual and assigned a static IP from router
- Updated printer network DNS to opendns.
- Disabled IPv6
- Power cycled modem, router, printer and laptop multiple times - still ‘Enable Web Services’ is stuck in ‘Connecting...’.
- The printer otherwise works fine - able to print and scan from wifi and Ethernet connected phones, laptop etc.
I'm helpless now 😥😓- thought i did the right series of steps, and the display message is still stuck on ‘Connecting...’ and unable to connect to Web Services. Please help. Thanks much.
