• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.

‎01-21-2022 11:17 PM - edited ‎01-21-2022 11:23 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

I have a HP 15-ec2257ng (447F9EA) gaming Laptop and I tried to use a USB C Delock 87721 Docking Station for getting another monitor running via HDMI. If I connect a monitor to the dock I get a message from windows (limited image output) and its not working. I tried to use the delock dock with my work laptop Lenovo P53s and it works. So I thought the problem is the USB Port and I used my work dock (Lenovo 40AF) on the HP and I got a picture via HDMI. The only option in BIOS regarding to the USB C port was the load via USB C option. I disabled that but nothing happens. All other stuff from the delock dock works (USB, card reader, LAN). No I am totally confused. Anybody can help?

 

Thanks

 

 

Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.