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‎01-23-2022 05:26 AM

HP Recommended
Product: HP Pavilion 24-xa All-in-One Desktop PC (5KF24AV)
Operating System: Microsoft Windows 10 (64-bit)

My hp pavilion all-in-one 24-xa1007 has the screen broken and it was connected to an external monitor until now. Due to something wrong with Windows, the computer doesn't fully start so it doesn't recognise the hdmi external monitor. I don't see much in the primary screen, but I see, between the cracks, it's trying  to  attempt a repair. Pressing ESC I can see the square frame of BIOS but I can't go further. I tried disconnecting the lcd panel (cable and ribbon) to force the system to find the hdmi monitor but then, the computer power button  blinks three times and power goes off. Is there any way to make the computer to recognise an HDMI monitor so I ca to enter in BIOS ?  And now, the odd question: can it be repaired by professionals? Thanks

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