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‎01-27-2022 06:15 AM

HP Recommended
Product: OMEN Laptop - 15-ek0005na
Operating System: Microsoft Windows 10 (64-bit)

I am posting to this board as being a possible fit for my query, no others came close or were unsuitable.

 

I have purchased a care pack, which is for a 3 year HP Wolf Security Service - for 1 PC unit only.

 

Can anyone please tell me or link to where I can download and install this software (service)?

 

For 2 weeks now HP have failed to provide any link or indeed understand that it is software I have purchased, as they insist on only proceeding with a hardware serial number, and after which get bounced around from dept to dept ending in fail.  

 

 

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