• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Microsoft Windows 10 (32-bit)

HI,

 

I have an HP Spectre I bought last year. Yesterday, while at a restaurant, I used their public wifi (chik-fil-A) and it worked for 4 min before all wifi options going away. It just says no internet and there are no wifi options to choose from. I am back home and have wifi on my other laptop - an ancient beast.

 

I tried updating the driver per a previous posting but nothing happened. it says i have a "code 10".

 

i am not super computer savvy on this type of stuff and i don't have any IT help. What should I try next?

 

Thanks all!

Jackie

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.