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02-08-2022 09:53 AM
The track/touchpad on my HP Omen 17.3 gaming laptop has not worked properly since I bought it last August (2021). I needed a laptop for work and 17-inch laptops were scarce when I purchased it, so I was desperate and resorted to using a USB mouse at the time. The external mouse works perfectly. I have updated the touchpad drivers and ran diagnostics and everything points to all functioning correctly. However, for the last few months, it would only work intermittently. When it did work, the cursor was jittery and stuttered across the screen. As of this morning (2/8/22), I am not getting any movement from the mouse and no reaction when clicking. Any suggestions?