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macOS 12.0 Monterey

Hi,

I am connecting my macbook pro (2021 M1) to the E243d monitor via USB-C to USB-C. However when the laptop first starts the USB ports on the monitor are not recognised. I need to physically remove and re-insert the usb-c cable into the MacBook to get them working. This happens everytime I boot my laptop.

I have another monitor/hub from another manufacturer connected to another usb-c port on my MacBook and it doesn't experience the same problem. I have tried switching between the ports on the MacBook and this hasn't resolved it.

 

Can someone suggest a way that the ports would be recognised on first start up please?

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