• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎02-11-2022 09:39 AM

HP Recommended
Product: HP Pavilion x360 Laptop - 14m-dw0013dx
Operating System: Microsoft Windows 11

Hello, I have a HP Pavillion x360 and it starts randomly having a black screen with small horizontal lines that move across the screen. It looks like my computer is glitching really bad and you can sort of see that there is a tab open behind the black screen and lines. It started doing this the other day and I have never dropped the laptop. Sometimes it will go for a couple hours without doing it and sometimes it will do it dozens of times in a few minutes. I usually have to force shut down my laptop and even then sometimes it starts doing it again. When it is happening a lot, if I switch tabs or open a new one, it will become black with the lines.

Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.