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HP Recommended
HP ProBook 450 G8 Notebook PC (1A888AV)
Microsoft Windows 11

The HP Image Assistant 5.1.4 continually recommends that I install SP136750 - Realtek HD Audio Driver even though it is already installed.  I've verified the driver level using the Device Manager which is 6.09282.1.  I've deleted the device and drivers and then reinstalled the driver with a reboot.  The device is properly recognized and listed in the Device Manager.  However,  the HP Image Assistant 5.1.4 continues to insist that this driver needs to be updated.   Is this a bug in the Image Assistant?  Or, is this a problem with SP136750.  Any help on this would be appreciated.  Thanks.

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