• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
OMEN Gaming Hub
Microsoft Windows 11

Symptom: In OMEN Gaming Hub - Performance Control, fan control may not be responded correctly sometimes, either switch fan speed bar or Dynamic fan curve.

SYLee1071_0-1645693130825.png

 

 

TS Steps/Workaround:

  • Install this package: https://s3.us-west-1.amazonaws.com/hpcps.support.doc/sp138324.exe, and then reboot.
  • In Task Manager, open Services, make sure all ‘HP HSA Services’ (HP Omen HSA Seervice, HP App Helper HSA Service, HP System Info HSA Service, etc) are “Start” in “Automatic”:
    SYLee1071_1-1645693130855.png

     

  • Make sure Virtualization-based security (VBS) is disabled.
    1.  From Search ->   msinfo32 and open
      SYLee1071_2-1645693130860.jpeg
    2.  From System Information, identify Virtualization-Based Security Status
      SYLee1071_3-1645693130869.jpeg
    3. Follow steps as below to disable Virtualization-based security
      1. From Settings -> Privacy & security -> Windows security -> Device security -> Core isolation -> Core isolation details -> Switch Memory Integrity Off
      2. From Control Panel -> Programs -> Click “Windows features on or off” -> Disable Hyper-V, Microsoft Defender Application Guard, Virtual Machine Platform, and Windows Hypervisor Platform -> Click OK
        SYLee1071_4-1645693130917.png
      3. Reboot system, and check Omen Gaming Hub feature.
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.