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‎02-27-2022 01:24 PM - last edited on ‎02-27-2022 02:50 PM by

HP Recommended
Product: OMEN 40L Desktop PC GT21-0000a (3G5Y9AV)
Operating System: Microsoft Windows 11

I bought a pc not long ago and had to send it back due to a different issue they replaced it with new one but since using it I have had nothing but issues not sure if it is due to bad RAM or Faulty CPU. Benchmarking the pc I get really good results and even on the diagnostics tool provided by HP nothing shows up saying it has issues. 

 

At first it was small freezes where the videos and sound would slow down and speed back up and create a annoying sound for about 3-5 seconds but now it has gotten worse.

Those freezes have now turned into 30 second to 1 min but it just completely frozen and outputs very bad noise. 

I also get a greenscreen sometimes when I turn pc on and it tries booting up I hear the windows sound through my headphones but displays green.

Sometimes my other SSD and Hard Drives aren't recognised on the pc so I have to restart in order for pc to recognise them.

 

I have tried everything to fix this. I have no new update as pc is up to date.

monitored temps, CPU and ram usage.

I have noticed that when those lag spikes happen the CPU and RAM runs at 100%

This even happens when pc is idle 

From what I can tell (Services and controller app) (Microsoft search index) (shell hardware detection) are causing the freezing

benchmarked pc countless time and still I get this issue

Other pc didn't have this issue.

Specs

RTX 3080

RYZEN 5800X

DDR4 32GB RAM 3733

2tb WD

1Tb crucial

2X2tb WD Hard drives 

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