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‎03-11-2022 03:14 AM - last edited on ‎03-13-2022 08:46 AM by Retired

HP Recommended
Product: HP OfficeJet Pro 9012 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I can't link my printer to the network because the printer dashboard is stuck on message 'cartridge cannot be used until printer is enrolled in HP Instant Ink'. I am enrolled but can't link the enrolment until I can link to network. Which I can't do as I can't access dashboard... It is escalated with HP but I won't hear from them till Thursday next week. Any ideas?

 

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