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‎03-11-2022 03:17 AM - last edited on ‎03-13-2022 08:47 AM by Moderator

HP Recommended
Product: OMEN Laptop - 15-en0002ax
Operating System: Microsoft Windows 10 (64-bit)

Display goes black randomly.  Mostly when playing videos.  Not having the issue when playing games.  But only when doing light to medium activities .  So I doubt the problem is with Radeon(TM) Graphics. First mouse pointer hangs. Then display goes black.  Machine will continue in ON state.

 

Graphics :
AMD Radeon(TM) Graphics
NVIDIA GeForce GTX 1660 Ti

Any help is appreciated. Thanks in advance

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