• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎03-17-2022 03:37 PM

HP Recommended

My HP Photosmart C4780 prints blank pages. I have tried the suggested steps (I saw someone on the forum have the same problem and I followed the steps that worked for them) of removing the print cartridges, unplugging the printer... and then replacing the print cartridges (the black cartridge is new and the color one is low) after plugging back in.  I try and print out an alignment page and it makes all the noises and sounds like it is printing, but the page comes out blank. I am hesitant to buy a new color cartridge until I am sure the printer doesn't have issues.  I don't know what else I can do.  I have cleaned the inside- it just doesn't seem to print (not photocopies or the alignment page).  Since I reset it, I can't get past the alignment b/c it won't print out a page for me to scan.    

Please help. 

Thank you!

Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.