• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎03-27-2022 05:48 AM

HP Recommended
Product: HP ENVY x360 Convertible Laptop PC 15-ed1000 IDS Base Model
Operating System: Microsoft Windows 10 (64-bit)

whenever i start up my computer, my wifi starts up, then disconnects, then after about 15 seconds it reconnects, then after about 30 seconds it disconnects again and i have to connect manually at that point.  this happens every time.  we recently upgraded our router and service with at&t, that's the only change about the same time.  I had a conversation going with the HP help people and they offered to get us a new computer (also because the fingerprint scanner doesnt work), but they had trouble running my credit card for a deposit, and they never followed through.  now they won't respond to any request for help, and there is NO PHONE NUMBER ANYWHERE!!!!!!!!  mostly i need help getting someone to talk.  Help!!

Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.