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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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HP Recommended
HP OfficeJet Pro 6968 All-in-One Printer
Microsoft Windows 11

I have a Document Feeder Jam error and it is probably a sensor.  I can still print, fax and scan but I can't figure out how to copy.  The error on the front screen does not allow me to get to a copy function.  The others I can do from the software on the computer.  Can someone tell me how to make copies?

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