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‎03-30-2022 11:46 AM

HP Recommended
Product: HP Pavilion Notebook - 17-g121nd (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)

Kindly note this booting issue is RANDOM ; After 8 - 13 days booting normally and !FAST! I am faced with following issue:

HP logo appears  a# sometimes spinnning circle  or b# sometimes only black screen after HP logo .

My solution is : powerswitch off/on and then booting goes normally. When I have done this my system shows the exact time of "rebooting".

What solution? since it does not happen daily. I have my battery removed since day 1 of purchase as do not need it.

Hard reset is in my view NOT the solution and I neither do understand how to proceed with this.  

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