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Microsoft Windows 11

Hi there,

 

I bought a HP Pavillion Gaming Laptop 15-ec2xxx. Although the specs and everything have been outstanding the laptop has one issue. Battery life is just not a thing with it. On a full charge it drops 10% after 10mins, and after 1 hour of general use it's at 10%. One spec sheets, it says the battery should last up to 6 hours, this laptop is completely brand new so I don't understand how it can be an issue. I have put the battery on to saver mode to see if it makes a difference but sadly it doesn't. Is there a fix for this or will I have to send it away for a new battery?

 

Many thanks,

Phil

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