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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
04-03-2022 11:25 PM
Product: HP OfficeJet Pro 6968 All-in-One Printer
Operating System: macOS 12.0 Monterey
My printer says, "You are using older generation cartridges. Please use genuine 902 or 902XL," which I am. I've looked all over on how to downgrade the firmware since that is what seems to be the issue. Does anyone know how to downgrade the 6968 printer?
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