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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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I recently canceled my Instant Ink subscription. I purchased comparable HP cartridges for my HP envy photo 7855, and I am getting a message that “The indicated cartridges are not communicating correctly with the printer, if this problem persists, replace the cartridges”

I know these are the correct cartridges. How is Instant Ink able to render my printer useless for canceling my subscription? Has anyone else run into this issue?

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